FAQ
Connect with Our Friendly Support Team
We’re here to help! Reach out to our dedicated support team for personalized assistance and answers to all your questions. Your comfort and satisfaction are our top priorities.
Key Inquiries
Our packages are all-inclusive, covering flights, accommodations in 5-star hotels, visa processing, transportation, guided Ziyarah tours, and comprehensive support services throughout your pilgrimage.
Booking is simple. You can contact us directly via phone, email, or through our website. Our team will assist you in selecting the best package for your needs and guide you through the booking process.
We partner with premium hotels close to the Haram in both Makkah and Madinah. Our 5-star accommodations include daily breakfast and a range of amenities to ensure a comfortable stay.
Yes, all our packages include transportation between Jeddah, Makkah, and Madinah. We provide air-conditioned vehicles for your comfort and convenience, ensuring a smooth journey.
We manage the entire visa application process on your behalf. Our team ensures that all necessary documentation is completed accurately and submitted promptly, giving you peace of mind.
Your safety is our priority. We follow all recommended health guidelines and work with trusted partners to ensure your well-being throughout your pilgrimage.
Yes, we offer tailored packages to meet your specific needs. Whether you require additional services, extended stays, or particular amenities, our team is here to create a package that suits you.
Our cancellation and refund policies vary depending on the package and timing. Please contact our support team for detailed information on specific terms and conditions.
You can reach us through our website, email, or by phone. Our professional support team is available to answer any questions and provide the assistance you need.